Canceling / Rescheduling
If you cancel or reschedule within 3 days of your scheduled appointment, you will be invoiced a cancellation fee of $100 for cosmetic tattoos and 30% of the price for all other services.
Same day cancellations will be charged 50% of the service regardless of reason. If you test positive for Covid-19, your cancellation fee can be applied to your account.
No-call no-show appointments will be charged 50% of the price of the scheduled service with a minimum of $50.
To avoid these fees, please log into the booking portal to make changes to your appointment within three days or call the studio at (804)-799-2484.
Contact / Studio Location
Our studio is open on a by appointment only basis.
We have front desk assistance from the hours of 10:00 am - 5:00 pm Tuesday-Friday. The best form of communication is contacting your artist directly, or emailing us at firstname.lastname@example.org
Because we are located on the top floor of 823 W. Broad St, our 'entrance' is located in the back of the building (suite B). Learn more about how to find us and parking recommendations here.
Our cancellation fees go directly to the artist to compensate them for their time and lost wages.
These fees are non-negotiable.
Declining, canceling your card on file, or refusing the cancellation fee will result in you being unable to book ANY further appointments at Atelier with ANY artist.
A 2.7% processing fee will be added to all card transactions.
Preparing for your appointment
Refrain from alcohol consumption and blood thinners before your cosmetic tattoo appointment.
Must not have a skin condition on or near your eyebrow. This includes but isn't limited to: eczema, shingles, rashes, active acne and keloids.
If you have previous permanent makeup, you must submit a photo before booking - The previous work must be light enough to cover without doing removal. Email brow photos to: email@example.com
Must be 18 years old or older to get any services done at Atelier.
Must not be diabetic, anemic, or have any blood deficiencies.
If you are prone to hypo-pigmentation/hyper-pigmentation or keloids a patch test is necessary before continuing the appointment.
If you are going through chemotherapy, a clearance letter is required by your doctor.
Must not be pregnant or breastfeeding (must be done breastfeeding for 90 days before the procedure).
Must not have an allergy to alcohol, nickel, or numbing agents. If you think you might have an allergy, a patch test is required before continuing the appointment.